DOCUMENT_ID: LEGAL-PRIVACY-2024
Privacy Policy
Our commitment to data protection and privacy of your personal information.
LAST UPDATED: DECEMBER 2024
01Introduction
PT Duiton Digital Indonesia ("Duiton", "we", "us") is committed to protecting user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when using our services.
By using Duiton services, you agree to the practices described in this Privacy Policy.
02Information We Collect
We collect several types of information:
a. Information You Provide
- Registration data: name, email address, phone number
- Transaction data: game account ID, destination phone number, purchase details
- Payment data: selected payment method (we do not store credit card numbers)
- Communication: messages you send to customer service
b. Information Collected Automatically
- IP address and general geographic location
- Device type and browser used
- Pages visited and time of visit
- Cookies and similar tracking technologies
03Use of Information
We use your information to:
- Process and deliver your orders
- Manage accounts and provide customer service
- Send transaction notifications and important information
- Improve services and user experience
- Prevent fraud and maintain platform security
- Comply with legal and regulatory obligations
- Send promotions and special offers (with your consent)
04Sharing Information
We may share your information with:
- Service providers: Payment partners, telecommunications providers, and game publishers to process transactions
- Authorities: If required by law or to protect our rights
- Business affiliates: Companies within the same group with equivalent protection
We **do not sell** your personal information to third parties for marketing purposes.
05Data Security
- SSL/TLS encryption for all data transmissions
- Passwords hashed using secure algorithms
- Restricted access to personal data only for employees who need it
- 24/7 security monitoring and suspicious activity detection
- Periodic security audits
06User Rights
AccessRequest a copy of personal data we hold
CorrectionUpdate or correct inaccurate information
DeletionRequest deletion of personal data (with certain limitations)
RestrictionLimit how we process your data
PortabilityReceive data in a machine-readable format
ObjectionObject to data usage for marketing
To exercise these rights, contact us at privacy@duiton.com
Contact Data Protection Officer
EMAIL_ADDRESSprivacy@duiton.com
HOTLINE_CENTER+62 21 8888 9999
HEADQUARTERSJl. Teknologi Digital No. 123
Jakarta Selatan 12560
DUITON DIGITALREG: 2024-DATA-PROT